Privacy Policy

Munio Sports Private Limited
Privacy Policy
Last Updated: 14/05/2025


1. Introduction

This Privacy Policy explains how Munio Sports Private Limited ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website munio.co.in (the "Website"), use our products, or interact with us.


By using our Website or services, you consent to the practices described in this policy. If you do not agree, please do not use our Website.


2. Information We Collect

We may collect the following personal and non-personal information:


2.1 Personal Information

  • Contact Details: Name, email address, phone number, shipping/billing address.
  • Account Information: Login credentials, purchase history, and subscription details.
  • Payment Data: Payment method details (processed securely via third-party gateways like GoKwik).
  • Communication: Inquiries, feedback, or messages sent via the Website, email, or social media.
  • Subscription Data: Preferences, viewing habits (for Jogo coaching content), and device information.

2.2 Non-Personal Information

  • Device & Usage Data: IP address, browser type, pages visited, and cookies.
  • Analytics: Website traffic, engagement metrics, and device characteristics.

3. How We Collect Information

We collect data:

  • Directly from You: When you place orders, create accounts, or contact us.
  • Automatically: Through cookies, web beacons, and analytics tools (e.g., Google Analytics).
  • Third-Party Sources: Payment processors, logistics partners, and social media platforms.

4. Use of Your Information

We use your data to:

  • Process orders, manage subscriptions, and fulfill deliveries.
  • Communicate with you (e.g., order updates, customer support).
  • Improve Website functionality, personalize content, and analyze trends.
  • Send marketing communications (with your consent).
  • Comply with legal obligations and resolve disputes.

5. Sharing Your Information

We may share your data:

  • With Service Providers: Payment gateways (GoKwik), logistics partners, and IT service providers.
  • For Legal Compliance: If required by law or to protect our rights.
  • In Business Transfers: If we sell or merge with another entity, your data may be transferred.
  • With Your Consent: For specific purposes disclosed at the time of collection.

We do not sell your personal information to third parties.


6. Data Security

We implement reasonable security measures (e.g., encryption, secure servers) to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.


7. Your Rights

You have the right to:

  • Access your data and request corrections.
  • Delete your data (subject to legal obligations).
  • Opt-Out of marketing communications via email or SMS.
  • Withdraw Consent for data processing at any time.
  • File Complaints with relevant authorities if you believe your data has been mishandled.

To exercise these rights, contact us at support@munio.co.in or use the contact details in Section 11.


8. Cookies and Tracking Technologies

We use cookies to:

  • Enable Website functionality (e.g., cart management).
  • Analyze traffic and user behavior (via Google Analytics).
  • Deliver targeted ads (via Meta, Google, or Amazon Ads).

You can manage cookies through your browser settings. Disabling cookies may limit Website functionality.


9. Children’s Privacy

Our Website is not directed at children under 13 years of age. We do not knowingly collect personal information from minors without parental consent. If you are a parent/guardian and believe your child has shared data with us, contact us to request deletion.


Note: Products are designed for children aged 2+ years, but parental supervision is required for those under 3.


10. Policy Updates

We may update this policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Website after changes constitutes acceptance of the revised policy.


11. Contact Us

For questions, complaints, or requests related to your data:


Registered Office:
Munio Sports Private Limited
Floor No.: Second Floor
Building No./Flat No.: 278/A/11
Name Of Premises/Building: Rathna Prakash
Road/Street: 6th Cross
Locality/Sub Locality: 1st Block Jayanagar
City/Town/Village: Bengaluru
District: Bengaluru Urban
State: Karnataka
PIN Code: 560011
GSTIN: 29AAFCJ4345P1ZX
Phone: 9900011075
Email: support@munio.co.in


12. Compliance with Indian Laws

This policy complies with the Information Technology Act, 2000 and the Reasonable Security Practices and Procedures and Sensitive Personal Data or Information Rules, 2011 (SPDI Rules) .


13. Additional Disclosures

  • Data Retention: We retain your data only as long as necessary for business or legal purposes.
  • Third-Party Links: Our Website may link to external sites; we are not responsible for their privacy practices.
  • Cross-Border Transfers: If data is transferred outside India, we ensure compliance with applicable laws.