Terms & Conditions

Munio Website Terms and Conditions
Last Updated: 14/05/2025


1. Acceptance of Terms

By accessing or using munio.co.in (the "Website"), you agree to comply with and be bound by the following Terms and Conditions ("T&C"). If you do not agree, do not use the site.


Munio Sports Private Limited ("we," "us," or "our") operates the Website, which provides information about our brands: Jogo, Wren, Akvo, Munio, Ziel, Vinna, and Rustig .


2. Definitions

  • "User" : Any visitor, customer, or entity accessing the Website.
  • "Products" : All products sold under Munio Sports’ brands.
  • "Content" : Text, images, videos, and other materials on the Website.

3. Use of the Website

3.1 Eligibility

You must be at least 18 years old to place an order. By using the Website, you represent that you meet this requirement.


3.2 Prohibited Activities

You agree not to:

  • Use the Website for commercial purposes not authorized by us.
  • Modify, copy, distribute, or scrape product data, reverse engineer, or exploit the Website.
  • Transmit viruses, spam, or malicious code.

4. Orders and Payments

4.1 Product Information

We strive to ensure accurate descriptions, pricing, and availability. However, we do not guarantee the accuracy of such information.


4.2 Pricing and Offers

  • Prices are subject to change without notice.
  • Offers and discounts are valid only during specified periods.

4.3 Payment Terms

  • Payments are processed via GoKwik or other third-party gateways.
  • You agree to provide accurate billing information.

4.4 Subscription Services

  • Educational content (e.g., Jogo coaching videos) is available on a subscription basis.
  • Subscriptions may be canceled at any time via the website.
  • Auto-renewal: Subscriptions renew monthly unless canceled.
  • Content Usage: Subscription content is for single-family use only.

5. Shipping and Delivery

  • Delivery Timelines : Vary by product and location.
  • Fulfillment : Products are shipped via third-party logistics partners.
  • Customs : International orders may incur customs duties (user’s responsibility).

6. Returns and Refunds

6.1 Return Policy

  • No Returns : Products cannot be returned unless received damaged .
  • Damage Claims : Notify us within 24 hours of delivery; we will offer a free replacement .
  • Exceptions : Subscription fees, digital content, and customized products are non-returnable.

6.2 Refunds

  • Refunds are processed within 7 working days of return confirmation for eligible cases.
  • Subscription cancellations are non-refundable unless explicitly stated.

7. Intellectual Property

  • All Content and trademarks (e.g., Jogo, Wren, Akvo, Munio, Ziel, Vinna, Rustig ) are owned by Munio Sports Private Limited .
  • Unauthorized use of Content or trademarks is prohibited.

8. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages.
  • Products are sold as-is, without warranties beyond those explicitly stated on the product page.

9. User-Generated Content

  • Reviews, ratings, and feedback become our property.
  • Users grant us a non-exclusive license to use, modify, or display such content.

10. Third-Party Links

The Website may link to third-party sites. We are not responsible for their content or practices.


11. Governing Law

These T&C are governed by Indian law. Disputes will be resolved in the courts of Bengaluru, Karnataka .


12. Changes to These T&C

We reserve the right to update these terms. Continued use of the Website constitutes acceptance of revised terms.


13. Contact Us

For questions, contact:
Munio Sports Private Limited
Registered Office:
Floor No.: Second Floor
Building No./Flat No.: 278/A/11
Name Of Premises/Building: Rathna Prakash
Road/Street: 6th Cross
Locality/Sub Locality: 1st Block Jayanagar
City/Town/Village: Bengaluru
District: Bengaluru Urban
State: Karnataka
PIN Code: 560011
GSTIN: 29AAFCJ4345P1ZX


Customer Support Address:
Olympic Sports Shop, 84/A, Kengal Hanumanthaiah Road, Srinivas Colony, Sudhama Nagar, Bengaluru, Karnataka 560027
Phone: 9900011075
Email: support@munio.co.in


14. Additional Clauses

14.1 Product Warranty

All products have their warranty terms explicitly mentioned on their respective product pages.


14.2 Age Restrictions

Products are designed for children aged 2 years and older .


14.3 Safety Disclaimer

Products intended for use by children under 3 years must be supervised by an adult. Munio is not liable for misuse or unsupervised use.


14.4 Arbitration Clause

Disputes will be resolved via arbitration under the Arbitration and Conciliation Act, 1996, with the venue in Bengaluru, Karnataka.


14.5 Compliance

This policy complies with the Consumer Protection Act, 2019 , and the Information Technology Act, 2000 .


14.6 Data Privacy

Your personal information is governed by our Privacy Policy which is incorporated into these T&C.